IF YOU DO NOT HAVE A REGISTERED ACCOUNT, TO REQUEST A RETURN, SIMPLY SEND AN E-MAIL TO OUR CUSTOMER SERVICE DEPARTMENT BY WRITING TO CUSTOMERSERVICE@SUGAR.IT , YOU WILL NEED TO SPECIFY ON THE SUBJECT LINE THE ORDER NUMBER AND THEN INDICATE YOUR WILLINGNESS TO RETURN, YOU WILL BE CONTACTED AS SOON AS POSSIBLE AND YOU WILL RECEIVE THE NECESSARY INFORMATION AND RELATED DOCUMENTS.