ACCOUNT
PRODUCTS AND PROMO
- ARE YOUR PRODUCTS ORIGINAL?
- ARE YOUR PRODUCTS NEW?
- ARE PRODUCTS SHIPPED WITH ORIGINAL BRAND PACKAGING?
- WILL SOLD OUT ITEMS BECOME AVAILABLE AGAIN?
- HOW CAN I GET PROMOTIONAL CODES/OFFERS?
- WHY IS THE PROMO CODE NOT APPLICABLE TO MY PURCHASE?
ORDERS & PAYMENTS
- CAN I COMPLETE AN ORDER WITHOUT CREATING AN ACCOUNT?
- CAN I MAKE CHANGES TO MY ORDER?
- CAN I CANCEL AN ORDER?
- WHAT PAYMENT METHODS ARE AVAILABLE ON SUGAR.IT?
- CAN I REQUEST ELECTRONIC INVOICING FOR EUROPEAN COUNTRIES?
- CAN I SEE MY ORDER HISTORY?
SHIPMENTS AND DUTIES
- WHEN WILL MY ORDER BE SHIPPED?
- WHAT IS THE DELIVERY TIME?
- HOW CAN I CHECK THE STATUS OF MY SHIPMENT?
- WHAT IS THE SHIPPING COST?
- CAN I PICK UP MY ORDER AT THE BOUTIQUE?
- HOW LONG DO I HAVE TO PICK UP MY ORDER AT THE BOUTIQUE?
RETURNS & REFUNDS
- HOW DO I MAKE A RETURN?
- CAN I EXCHANGE ONE OR MORE ITEMS?
- HOW LONG DO I HAVE TO REQUEST A RETURN?
- HOW LONG DO I HAVE TO SHIP MY RETURN?
- CAN I MAKE THE RETURN IN THE BOUTIQUE?
- HOW CAN I MAKE A RETURN IF I HAVE NOT A REGISTERED ACCOUNT?